Privacy Policy

Last Updated: January 2026

Heritage Workshops ("we," "us," "our," or "Company") operates the website heritage-workshops.co.uk. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, including all content, functionality, and services offered (collectively, the "Site").

We are committed to protecting your privacy and ensuring you have a positive experience on our Site. Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our Site.

Information We Collect

We collect information about you in a variety of ways. The information we may collect includes:

• Personal Data: Name, email address, phone number, and other contact details you voluntarily provide through forms or inquiries.
• Technical Data: IP address, browser type, operating system, referring URLs, and pages visited.
• Cookies: Identifiers stored on your device to recognize you on return visits.
• Usage Data: Information about how you interact with our Site, including clicks, time spent, and navigation patterns.
• Device Data: Device identifiers, hardware model, and mobile network information.

We do not knowingly collect personal data from individuals under 18 years of age. If we become aware that we have collected such information, we will promptly delete it.

How We Use Information

We use the information we collect for the following purposes:

• Analytics: Understanding visitor behaviour, traffic patterns, and Site performance to improve user experience.
• Affiliate Tracking: Monitoring referrals and conversions to Betfred and other affiliated betting operators to ensure accurate commission reporting.
• Site Improvement: Enhancing content, functionality, and navigation based on user feedback and usage data.
• Marketing: Sending promotional materials, newsletters, and updates (with your consent where required).
• Legal Compliance: Complying with applicable laws, regulations, and legal obligations.
• Fraud Prevention: Detecting and preventing fraudulent or suspicious activity.

Cookie Policy

Our Site uses cookies to enhance your experience. Cookies are small files stored on your device that allow us to recognize you and remember your preferences.

Types of Cookies We Use:

• Essential Cookies: Required for basic Site functionality and security.
• Performance Cookies: Collect data on how visitors use our Site to improve performance and user experience.
• Functional Cookies: Remember your preferences and settings.
• Marketing/Tracking Cookies: Used for affiliate tracking, analytics, and targeted advertising.

Opting Out: You can control cookie settings through your browser preferences. Most browsers allow you to refuse cookies or alert you when cookies are being sent. Please note that disabling cookies may affect Site functionality. You may also opt out of specific analytics and marketing cookies through third-party opt-out tools provided by advertising networks.

Third-Party Links

Our Site contains links to external websites, including Betfred and other gambling operators. We are an affiliate of these third parties and earn commissions from referrals. However, we are not responsible for the privacy practices, content, or policies of linked websites. We strongly encourage you to review the privacy policies of any third-party site before providing personal information or engaging in transactions.

Third-party operators have their own terms and conditions, privacy policies, and responsible gambling policies that govern your use of their services. Heritage Workshops does not control or endorse the practices of these external sites.

Your Rights

Under UK Data Protection Law (UK GDPR and the Data Protection Act 2018), you have the following rights:

• Right of Access: You may request a copy of the personal data we hold about you.
• Right to Rectification: You may request correction of inaccurate or incomplete data.
• Right to Erasure: You may request deletion of your personal data (subject to legal obligations).
• Right to Restrict Processing: You may request that we limit how we use your data.
• Right to Data Portability: You may request your data in a structured, portable format.
• Right to Object: You may object to processing for marketing, analytics, or profiling purposes.
• Right to Withdraw Consent: You may withdraw consent for any processing you have previously approved.

To exercise any of these rights, contact us using the details provided below. We will respond within 30 days of your request.

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe we have violated your data protection rights.

Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

• Contact Information: Retained for the duration of our business relationship and 3 years thereafter, unless you request deletion.
• Cookies: Most cookies expire within 12 months; session cookies are deleted when you close your browser.
• Analytics Data: Typically retained for 24 months.
• Affiliate Tracking Data: Retained for 7 years to comply with tax and affiliate accounting requirements.

If you request data deletion, we will remove your information within 30 days, except where legal obligations require retention.

Contact Us

If you have questions about this Privacy Policy, wish to exercise your data protection rights, or have concerns about our privacy practices, please contact us at:

Email: [email protected]

We will respond to all inquiries within 30 days. If you are unsatisfied with our response, you may escalate your complaint to the Information Commissioner's Office (ICO) at ico.org.uk.

Last Updated: January 2026